Effective Date: 29 April 2025
At The Double H Experience, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Address
Passport or ID details (for travel-related bookings)
Payment information (via secure third-party gateways)
b. Usage Data
IP address
Browser type
Pages visited
Date and time of visits
Referring website
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and analyze website traffic.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process and manage your bookings and service requests
To personalize your experience with our services
To communicate with you about your requests, updates, and promotions
To improve our website and services
To comply with legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
Trusted third-party partners (e.g., airlines, hotels, visa agents, service providers) to fulfill your requests
Payment processors for secure transaction handling
Government authorities if required by law or legal process
4. Data Security
We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. By using our services, you acknowledge this risk.
5. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request corrections or updates
Request deletion of your data
Object to or restrict data processing
Withdraw consent for marketing communications
To exercise your rights, contact us at bookings@thedoubleh.co
6. Retention of Data
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
8. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
📧 Email: concierge@thedoubleh.io
📞 Phone: +13055700804
🌐 Website: www.thedoubleh.io