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Privacy Policy

Effective Date: 29 April 2025

At The Double H Experience, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

Full name

Email address

Phone number

Address

Passport or ID details (for travel-related bookings)

Payment information (via secure third-party gateways)

b. Usage Data

IP address

Browser type

Pages visited

Date and time of visits

Referring website

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and manage your bookings and service requests

To personalize your experience with our services

To communicate with you about your requests, updates, and promotions

To improve our website and services

To comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

Trusted third-party partners (e.g., airlines, hotels, visa agents, service providers) to fulfill your requests

Payment processors for secure transaction handling

Government authorities if required by law or legal process

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission or storage is 100% secure. By using our services, you acknowledge this risk.

5. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your data

Object to or restrict data processing

Withdraw consent for marketing communications

To exercise your rights, contact us at bookings@thedoubleh.co

6. Retention of Data

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

8. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

📧 Email: concierge@thedoubleh.io
📞 Phone: +13055700804
🌐 Website: www.thedoubleh.io

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